MISSED LESSONS AND MAKEUPS + HOLIDAYS 

All lessons Non- refundable 

ALL Lesson missed due to HOLIDAYS -

Students will receive a Makeup Token on Account 

ALL 8 WEEKS SESSION ARE ALLOWED TO MISS 2 LESSONS IN THE 8 WEEK SESSION

2 HOURS PRIOR - MISSING A SESSION- PLEASE CALL THE OFFICE TO REPORT YOUR ABSENCE OR NOTIFY US ONLINE BY EMAIL 

FAILURE TO NOTIFY US WITHIN 2 HOURS PRIOR TO LESSON - THE LESSON WILL COUNT AND NO MAKEUP WILL BE ALLOWED. 

FAIL TO SHOW UP TO A LESSON, THE LESSON WILL COUNT AND NO MAKEUP WILL BE ALLOWED.

IF YOU ARRIVE MORE THAN 10 MIN LATE TO LESSON THE LESSON WILL BE FORFEITED AND WILL COUNT AS A LESSON- NO RIDING WILL TAKE PLACE AND NO MAKEUP TOKENS. WE DESIGNATED HORSES TO YOUR SESSION SO ITS IMPORTNAT TO BE ONTIME - IF THERE IS A CIRCUMSTANCE PLS CALL OFFICE 

ALL EXCUSED ABSENCES WILL RECEIVE A MAKEUP TOKEN ON THEIR ACCOUNT. 

MAKEUP SESSION ARE NOT GUARANTEED TO BE A PRIVATE SESSION  

ALL MAKEUPS WILL TAKE PLACE ON FRIDAYS UNLESS OTHER ARRANGEMENTS ARE MADE

ALL MAKEUPS MUST BE COMPLETED BEFORE YOU FINISH YOUR 8 WEEK PACKAGE THE MAKEUPS DO NOT TRANSFER TO NEW 8 WEEKS SESSIONS

IF TRILLION CANCELS LESSON DUE TO WEATHER OR YOUR LESSON FALLS ON A HOLIDAY THAT IS BLOCKED OUT - WE WILL PUT TOKENS ONTO YOUR ACCOUNT

IF WE ARE IN SESSION ON WEATHER DAYS AND YOU CHOOSE TO CANCEL THAT LESSON WILL COUNT AS ONE OF YOUR MISSED ALLOWED